Negotiating and SLAs Definitions

  • C

    clickwrap agreement (clickthrough agreement)

    A clickwrap agreement, also known as a clickthrough agreement, is an online contract that confirms a user's consent to a company's terms and conditions.

  • Cloud Security Alliance (CSA)

    The Cloud Security Alliance (CSA) is a nonprofit organization that promotes research into best practices for securing cloud computing and the use of cloud technologies to secure other forms of computing.

  • CloudAudit

    CloudAudit is a specification for the presentation of information about how a cloud computing service provider addresses control frameworks. The specification provides a standard way to present and share detailed, automated statistics about performance and security.

  • S

    Soc 1 (Service Organization Control 1)

    A Service Organization Control 1 or Soc 1 (pronounced "sock one") report is written documentation of the internal controls that are likely to be relevant to an audit of a customer’s financial statements.

  • Soc 3 (Service Organization Control 3)

    A Service Organization Control 3 (Soc 3) report outlines information related to a service organization’s internal controls in security, availability, processing integrity, confidentiality or privacy.

  • SSAE 16

    The Statement on Standards for Attestation Engagements No. 16 (SSAE 16) is a set of auditing standards and guidance on using the standards, published by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA), for redefining and updating how service companies report on compliance controls.

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