Negotiating and SLAs Definitions

  • C

    clickwrap agreement (clickthrough agreement or clickwrap license)

    A clickwrap agreement (also known as a clickthrough agreement or clickwrap license) is an online contract that confirms user consent to a company's terms and conditions.

  • Cloud Security Alliance (CSA)

    The Cloud Security Alliance (CSA) is a nonprofit organization that promotes research into best practices for securing cloud computing and the use of cloud technologies to secure other forms of computing.

  • CloudAudit

    CloudAudit is a specification for the presentation of information about how a cloud computing service provider addresses control frameworks. The specification provides a standard way to present and share detailed, automated statistics about performance and security.

  • S

    Soc 1 (Service Organization Control 1)

    A Service Organization Control 1 or Soc 1 (pronounced "sock one") report is written documentation of the internal controls that are likely to be relevant to an audit of a customer’s financial statements.

  • Soc 3 (Service Organization Control 3)

    A Service Organization Control 3 (Soc 3) report outlines information related to a service organization’s internal controls in security, availability, processing integrity, confidentiality or privacy.

  • SSAE 16

    SSAE 16, also called Statement on Standards for Attestation Engagements 16, is a regulation created by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA) for redefining and updating how service companies report on compliance controls.

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