Negotiating and SLAs Definitions

  • C

    clickwrap agreement (clickthrough agreement or clickwrap license)

    A clickwrap agreement (also known as a clickthrough agreement or clickwrap license) is an online contract that confirms user consent to a company's terms and conditions.

  • Cloud Security Alliance (CSA)

    (CSA) is a nonprofit organization that promotes research into best practices for securing cloud computing and the ability of cloud technologies to secure other forms of computing. The industry group also provides security education and guidance to companies implementing cloud computing and helps vendors address security in their software delivery models.

  • CloudAudit

    CloudAudit is a specification for the presentation of information about how a cloud computing service provider addresses control frameworks. The specification provides a standard way to present and share detailed, automated statistics about performance and security.

  • S

    Soc 1 (Service Organization Control 1)

    A Service Organization Control 1 or Soc 1 (pronounced "sock one") report is written documentation of the internal controls that are likely to be relevant to an audit of a customer’s financial statements.

  • Soc 3 (Service Organization Control 3)

    A Service Organization Control 3 (Soc 3) report outlines information related to a service organization’s internal controls in security, availability, processing integrity, confidentiality or privacy.

  • SSAE 16

    SSAE 16, also called Statement on Standards for Attestation Engagements 16, is a regulation created by the Auditing Standards Board (ASB) of the American Institute of Certified Public Accountants (AICPA) for redefining and updating how service companies report on compliance controls.

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