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Intel pulls the plug on McAfee SaaS security products

Intel Security unexpectedly moved several McAfee SaaS endpoint and email security products to end of life just prior to announcing a new corporate strategy this week.

Intel Security made a surprise announcement that several of its McAfee software as a service (SaaS) security products...

have officially entered end-of-life (EOL) stage and will no longer be sold after early next year. According to the service alert issued last week, Intel Security will stop selling its McAfee SaaS Endpoint Protection and McAfee Email Security Solutions product lines on Jan. 11, 2016.

McAfee SaaS Endpoint Protection includes McAfee SaaS browser protection and content filtering, firewall protection, and antivirus and antispyware protection. McAfee Email Security, which earned a 2014 SearchSecurity Readers' Choice Award for best email security product, includes McAfee SaaS Email Protection and Continuity, Email Encryption and Email Archiving. The suite's McAfee Email Gateway and Quarantine Manager have also entered EOL.

In addition to the SaaS security offerings, McAfee SecurityCenter, Asset Manager, Enterprise Mobility Manager, Network Threat Response and Vulnerability Manager, and Total Protection for Compliance Desktop have also entered end-of-life stage.

The official end-of-life date for these products is Jan. 11, 2019. Intel Security said existing customers of the products can continue to renew their subscriptions and receive support until Jan. 11, 2019. Certain types of subscriptions will offer extended support for McAfee Email Security Solutions until 2021.

Intel Security appears to be abandoning the dedicated email security business altogether. In an FAQ for McAfee Email Security Solutions, Intel Security said it is partnering with Proofpoint Inc., a security vendor based in Sunnyvale, Calif., to provide existing customers with alternative email security products for both on-premises and cloud deployments. "Proofpoint has products to match our email security portfolio (albeit more feature rich) and has products that extend to adjacent messaging areas, which Intel Security does not have," the FAQ stated. Intel Security said more details on the Proofpoint alliance will be "forthcoming shortly."

Intel Security said in an FAQ for McAfee SaaS Endpoint Protection customers that it plans to focus on McAfee Endpoint Security, a "collaborative protection framework that replaces the functionality of McAfee SaaS Endpoint Protection technology." McAfee Endpoint Security 10.X was announced Tuesday at Intel Security's FOCUS 15 event in Las Vegas as part of the company's new corporate strategy, which focuses primarily on endpoints and the cloud, though it's unclear if McAfee Endpoint Security will replace the functionality and features of the dedicated SaaS security products. 

Intel Security was unavailable for comment.

McAfee Security Manager customers will be transitioned to McAfee ePolicy Orchestrator Cloud, which Intel Security said is designed to "provide a single pane of glass" for centralized and automated management of security policies. It's unclear what, if any, additional support or guidance Intel Security is providing to customers transitioning from the EOL products to the new platforms.

Next Steps

Learn more about how Intel's Security Connected strategy focuses on cross-vendor integration

Find out how to properly assess IaaS, PaaS and SaaS security issues and risks

What are the risks and rewards of using a SaaS security product.

Dig Deeper on Cloud Computing Software as a Service (SaaS) Security

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What kind of dedicated SaaS security or email protection products does your organization use?
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McAfee has always been a trusted name for me. I'm shocked and sorry to see that Intel is pulling the plug. This may leave some customers scrambling to find a replacement.
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